Shipping & Returns
We ship via UPS. At this time we offer a flat rate of $5.95 Shipping & Handling for shipping within the 48 States. Alaska and Hawaii residences will pay actual shipping rates (ZONE RATES). Please call or email before you order to get the shipping costs. We do ship outside the U.S., but contact us to get the shipping quote before you order. We will email non-U.S. residents an invoice. (“NON U.S RESIDENTS” DO NOT USE THE CHECK OUT FEATURE ON THIS SITE PLEASE EMAIL US YOUR ORDER.) Flat rate shipping only applies to residences living within the lower U.S. 48 states.
Please verify your shipping address. Any deliveries sent to a wrong address cannot be recovered. The address you submit is the address the items are shipped to. The Inside Out Edge is not responsible for misdeliveries due to the customer’s error. Enter your shipping address carefully. We will contact you if we notice a discrepancy.
If for any reason you’re not satisfied with the item you purchased via this web site you can return any item in its original condition for a refund or exchange within 30 days of the date of purchase.
If you have any questions or concerns regarding our return policy or procedure, please don’t hesitate to call us 1-954-444-3460.
To return an item to us follows our three-step process:
1. Call 1-954-444-3460 and let us know that you would like to return an item. Please mention the reason for the return so that we can better serve you in the future.
2. Place the item you would like to return, with all the original packaging in the box and address it to:
The Inside Out Edge, Inc.
2823 NE 21st Court
Fort Lauderdale, FL 33305
3. On your receipt, if the price of the item you’re returning is listed as less than $500, you can ship it via any carrier. (BE SURE to ship your item fully insured.) For items that are more than $500, ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment arrived at its intended destination.
Once your return is received, it will be inspected. Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of damaged in any way cannot be accepted for return.
International orders cannot be returned. It is the sole responsibility of the purchaser to pay all import taxes and customs fees associated with their order.
The Inside Out Edge, Inc will not be responsible for loss or damage of return shipments.